Frequently
Asked Questions

Account description

This is a description of the account type so for example fixed rate or easy access savings.

Account holder(s)

This is the name of the person or persons nominated to an account.

Annual Equivalent Rate (AER)

This shows you what the earnings would be on your account if the interest earned was reinvested in to the account each year.

Browser compatibility

The best browser to view Beehive Money in is Chrome. This is a free Google browser and helps enhance your experience on the internet, particularly if you use an iPad or similar tablet. Your browsers will look like this on your desktop or portable device. If you are not already using Chrome you... Read More

Can I change my marketing preferences?

We will always send you services messages but if you wish to change your marketing preferences you can do by logging into your account, going to My details and clicking Change marketing preferences. Here you will be able to select how you would like us to market to you.

Checking your personal details when registering

As part of the registration you need to ensure we have a mobile phone number and email address for you. We hold this information for the majority of customers but if not we will prompt you with the information needed in order to register.

Closing an account

On the individual Account page, select the Move Your Money tab. You will find the options to close the account here. We’ll send you an email to confirm your closure request. We will also send you an SMS with a password that you will need to enter successfully to complete the closure. We will then... Read More

Data Protection Act (DPA)

The DPA gives individuals certain rights regarding information held about them. It places obligations on those who process information (data controllers) while giving rights to those who are the subject of that data (the customer).

Easy access account

An account that allows you to make a withdrawal at any time, without having to give notice.

Financial Services Compensation Scheme (FSCS)

This protects your investment if a building society becomes unable to repay it. Nottingham Building Society is a participant in this scheme, which is part of the Financial Services Act. We are a participant of the Financial Services Compensation Scheme that was established under the Financial Services... Read More