Frequently
Asked Questions

Account description

This is a description of the account type, for example fixed rate or easy access savings.

Account holder(s)

This is the person or persons who are named on and in charge of an account.

Annual Equivalent Rate (AER)

Annual Equivalent Rate (AER) is designed to make savings accounts easier to compare and assumes you keep your funds in a savings account for a year. It shows you what the earnings would be on your account if the interest earned was reinvested in the account each year.

Browser compatibility

The best browser to view Beehive Money on is Chrome. This is a free Google browser and helps enhance your experience on the internet, particularly if you use an iPad or similar tablet. Your browsers will look like this on your desktop or portable device. If you are not already using Chrome you... Read More

Can I change my marketing preferences?

We will always send you service messages but if you wish to change your marketing preferences you can do this by logging into your account, going to My details and clicking Change marketing preferences. Here you will be able to select how you would like us to communicate with you.

Checking your personal details when registering

As part of registration you need to ensure we have a mobile phone number and email address for you. If we don't hold this information we will prompt you for the information when you register.

Closing an account

On the individual account page, select the Move your money tab. You will find the options to close the account here. We’ll send you an email to confirm your closure request. You will also be sent a text message with a password that you will need to enter to successfully complete the closure.... Read More

Data Protection Act (DPA)

The DPA gives individuals certain rights regarding information held about them. It places obligations on those who process information (data controllers) while giving rights to those who are the subject of that data (the customer). You can read our privacy policy here.

Easy access account

Easy access accounts allow withdrawals to be made quickly and easily into your nominated account without notice or immediate penalty. These accounts will usually have lower interest rates than accounts that do not allow you to withdraw your money.

Financial Services Compensation Scheme (FSCS)

The FSCS protects your investment if your bank or building society becomes unable to repay it. Beehive Money is a trading name of Nottingham Building Society which is a participant in this scheme, which is part of the Financial Services Act. As a customer of the Nottingham Building Society group, your... Read More

Last updated: 19/03/2020 at 11:38

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