Frequently
Asked Questions

Opening a joint account

Opening a joint account is similar to opening a sole account except we require information on each named person on the account. The first name on the application will be the primary account holder, and the second name on the application will be the secondary account holder. The nominated bank account... Read More

Opening date

This is the date your account was opened.

Opening your first account

To open an account you will need to complete an online application. You will be asked a series of questions including your name, date of birth, address, National Insurance number, and an existing sort code and account number that must be in your name to link to your new account. There will be some documents... Read More

Paying money in

To pay money into your Beehive Money account, use internet banking or ask your bank or building society to send us money via BACS or Faster Payments using the following details: Name on account: Your name Beehive Money sort code: 60-95-93 Your Beehive Money account number Your first deposit has to... Read More

Personalising your account

To help you make the account more relevant to what you’re saving for, you can personalise it. So for example if you’ve opened an account and are going to use it to purchase a house, you can rename the account to ‘New home account’ or whatever you want. You can change this whenever... Read More

Removing a joint account holder

If you need to remove an account holder from your joint account you will need to call our customer service team on 0344 481 0933.

Setting a savings goal

We know people who set up savings goals are more likely to save towards their target. To help you save you can set a goal for each of your accounts.  On the individual account page, select Account details and add the name of your goal – so if you’re saving for a wedding you could call... Read More

Setting your password

Passwords must be at least 10 characters long and must contain at least one upper and lower case letter and a number.

Setting your username

Before you can start using your Beehive Money account you will need to set your username. You will use this together with your password to log into your account. Your username must be between 8-10 characters and should contain only letters and numbers, any other characters are not allowed. Before confirming... Read More

Tax-free

Tax-free interest means that the interest on your savings is paid free of UK income and capital gains tax.