Frequently
Asked Questions

Emails will be sent out throughout the day, so your email may arrive later.  If you still have not received an email it could be for one of two reasons:  With Beehive Money everyone must have their own log in details. If you have a joint account and previously used a single email address,... Read More

Opening a joint account is similar to opening a single account except we require information on each named person on the account. The first name on the application will be the primary account holder, and the second name on the application will be the secondary account holder. The nominated bank account... Read More

This is the date your account was opened.

To open an account you will need to fill in an online application. You will be asked a series of questions including your name, date of birth, address, National Insurance number, and a bank sort code and account number that must be in your name to link to your new account. There will be some documents... Read More

To pay money in use internet banking or ask your bank or building society to send us money via BACS or Faster Payments using the following details: Name on account: Your name Beehive Sort Code: 60-95-93 Your Beehive account number Your first deposit has to come from your nominated bank account so... Read More

To help you make the account more relevant to what you’re saving for, you can personalise it. So for example if you’ve opened an account and are going to use it to save for a house, you can rename the account to ‘New home account’ or whatever you want. You can change this whenever... Read More

If you need to remove an account holder from your joint account you will need to call our customer service team. You can call them on 0344 481 0933. Our customer service team are available six days a week, Monday to Thursday 8am – 7pm, Friday 8am – 6pm and Saturday 9am – 12.30pm.

We know people who set up savings goals are more likely to save towards their target. To help you save you can set a goal for each of your accounts. On the individual account page, select Account details and add the name of your goal – so if you’re saving for a wedding you could call... Read More

Passwords must be at least 10 characters long and must contain at least one upper and lower case letter and a number.

Before you can start using your Beehive Money account you will need to set your username. You will use this together with your password to log into your account.  Your username must be between 8-10 characters and should contain only letters and numbers, any other characters are not allowed.  Before... Read More