Frequently
Asked Questions

Will I be informed when the interest rates change?

If we make a change to interest rates, we will send you a secure message informing you of the change. The message will explain when the change will happen and what the new rate will be. We'll also send you an email to inform you that you have a secure message.

Withdrawing your money

If you would like to make a withdrawal, please carry out the following steps: Log into your account. Click on the tab titled Account summary. Click on to the button called Manage account. Here you will see three tabs titled Account Statement, Move your money and Account details. Click on... Read More