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Support with everyday life

Looking after our members and their family is important to us, especially during difficult times. We'll do all we can to provide you with the support you need, however depending on your situation there may be organisations that offer more specialist support that could assist you further. If you need specialist support for everyday life you can find contact information below.

Action Fraud arrow

0300 123 2040

Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber crime in England, Wales and Northern Ireland.

Age UK arrow

0800 678 1602

Age UK is the country's leading charity for older people, dedicated to helping everyone make the most of later life.

Alcoholics Anonymous arrow

0800 917 7650

Alcoholics Anonymous is an international mutual aid fellowship with the stated purpose of enabling its members to stay sober and help other alcoholics achieve sobriety.

Alzheimer's Society arrow

0333 150 3456

Alzheimer's Society is the care and research charity for people with dementia and their carers who campaign for change, fund research to find a cure and support people living with dementia today.

Carers UK arrow

0800 808 7777

Carers UK is the only national membership charity for carers in the UK which is both a supportive community and a movement for change, driven by carers raising their voices together to call for change and seek recognition and support.

Citizens Advice arrow

0800 144 8848

Citizens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the UK.

Cruse Bereavement Care arrow

0808 808 1677

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland.

Gambling support helpline arrow

0207 801 7000

GamCare operate the National Gambling Helpline who provide treatment for anyone harmed by gambling, create awareness about safer gambling, and encourage an effective approach to safer gambling within the gambling industry.

Gov UK arrow

Gov UK is the website for the UK Government. It’s the best place to find information and services for citizens and businesses, detailed guidance for professionals and information on Government and policies.

Learning Disability helpline arrow

0808 808 1111

Mencap is the leading voice of learning disability. Everything they do is about valuing and supporting people with a learning disability, and their families and carers. Their vision is a world where people with a learning disability are valued equally, listened to and included.

Macmillan Cancer Support arrow

0808 808 0000

Macmillan Cancer Support is one of the largest British charities and provides specialist health care, information and financial support to people affected by cancer. It also looks at the social, emotional and practical impact cancer can have, and campaigns for better cancer care.

Mind arrow

0300 123 3393

Mind is a mental health charity who provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

National Domestic Abuse Helpline arrow

0808 2000 247

Refuge is a charity in the UK that provide specialist support for men, women and children experiencing domestic violence.

Royal National Institute for Blind People arrow

0303 123 9999

RNIB is one of the UK’s leading sight loss charities and the largest community of blind and partially sighted people.

Royal National Institute for Deaf People arrow

0808 808 0123

RNID are the charity making life fully inclusive for deaf people and those with hearing loss or tinnitus. They connect people to practical advice and pioneer new treatments for hearing loss and tinnitus.

Salvation Army arrow

0207 367 4500

The Salvation Army is a worldwide evangelical Christian church. Their mission is to help people in their time of need, in particular those who are vulnerable, homeless or suffering.

Samaritans arrow

116 123

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope or at risk of suicide throughout the UK and Ireland.

Scope arrow

0808 800 3333

Scope are a disability equality charity in England and Wales who provide practical information and emotional support when it's most needed and campaign relentlessly to create a fairer society.

Shelter arrow

0808 800 4444

Shelter is a registered charity that campaigns to end homelessness and bad housing in England and Scotland.

Stroke Association arrow

0303 303 3100

The Stroke Association is a charity in the UK who work to prevent stroke and to support everyone touched by stroke, fund research and campaign for the rights of stroke survivors of all ages.

Turn2us arrow

0808 802 2000

Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.

Women's Aid arrow

Women’s Aid is the national charity working to end domestic abuse against women and children.

Young Minds arrow

Young Minds is the UK’s leading charity fighting for children and young people's mental health.