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We're here to help

Contact us

If you need to speak to us at Beehive Money you can contact our call centre and speak to one of our Nottingham based Customer Advocates who will be able to help you.

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Support with a new mortgage

If you’ve never had a mortgage before and are confused with the jargon, you'd like to know how to apply for a mortgage or how much it's likely to cost you each month, then we have plenty of guides for you.

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Support with an existing mortgage

If you've taken out a mortgage through our partner Mortgage Advice Bureau and have any questions that you'd like to speak about, or if your deal is close to expiring, find the information you need here.

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Support with your savings

We know that choosing the right account may be difficult, which is why we've created a range of handy guides to help you on your savings journey. Learn the differences between accounts, read our savings FAQs or read about the Personal Savings Allowance in our savings support area.

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Financial support

We understand at times you may experience difficulties with your finances and may struggle to manage your money. Here you can find organisations that offer free, independent and confidential money and debt advice.

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Support with everyday life

Looking after members is important to us, especially when they're experiencing difficult times. In some cases, there are other organisations that might be better placed to support you, depending on your situation.

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Support with bereavements

We understand that dealing with the accounts of someone who has passed away can be a stressful and confusing time, so we want to support our members, their family, and friends through bereavement.

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Make a complaint

Here at Beehive we aim to provide you with the highest levels of service. However, if you feel our service falls short of your expectations, we've outlined the process that takes place in this instance.

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